Your Sendle tracking number starts with an S, but the parcel is actually being delivered by CouriersPlease, Aramex or USPS — and the updates seem to jump between them. That’s how Sendle works: it books other carriers to deliver. Here’s how to track your Sendle parcel end to end in one app.
Track your Sendle parcel in one app
Add your Sendle number once and follow it across the partner carrier that delivers it, plus 1,700+ others, all in one place.
How to track your Sendle parcel
- Enter your Sendle tracking number on the tracker at sendle.com — it often names the partner carrier delivering it.
- The number is usually in the subject line of the sender’s shipping confirmation email.
- Or paste it into Package Tracker, which detects the carrier automatically and follows the partner’s leg too.
For the full journey across every carrier, see how to track any package.
Your Sendle number starts with S
A Sendle tracking number is 6 to 8 characters and always starts with the letter S. You’ll find it in the shipping confirmation email from the sender, often right in the subject line. If you’re the recipient of a marketplace order, the seller has it.
Your Sendle parcel is delivered by a partner carrier
Sendle is a carbon-neutral booking platform for small businesses, not a fleet — it resells the networks of major carriers, so a different courier actually delivers your parcel depending on your country:
| Country | Usual delivery partner |
|---|---|
| Australia | CouriersPlease or Aramex |
| United States | USPS |
| Canada | Canada Post or a local partner |
That handoff is why your Sendle tracking can also show a CouriersPlease, Aramex or USPS status — and why following both the Sendle number and the partner in one app is easier than checking two sites.
Sendle delivery times
Delivery time depends on the partner carrier and the route. Sendle shows an estimate when you track. As a rough guide:
| Route | Typical timeframe |
|---|---|
| Metro to metro | Usually a couple of business days |
| Regional | Longer, depending on the partner’s network |
| Interstate / cross-country | A few business days |
Follow both legs in one timeline
Package Tracker stitches the Sendle booking and the partner carrier’s delivery into one timeline, so you never lose the parcel at the handoff.
Collect from a partner pickup point
Because partners handle delivery, missed parcels often go to their collection points: CouriersPlease uses POPStores and POPStation lockers, and Aramex (formerly Fastway) uses Parcel Connect points in newsagents and convenience stores. Your tracking will name the partner and the pickup location.
Sendle tracking statuses explained
| Status | What it means |
|---|---|
| Booked / label created | The sender created the Sendle label; the partner hasn’t collected it yet. |
| Pickup | The partner carrier has collected the parcel. |
| In transit | Moving through the partner carrier’s network. |
| Out for delivery | On the partner’s van for delivery today. |
| Card left / at pickup point | Missed delivery; held at a partner collection point. |
| Delivered | Handed over, left per instructions, or collected. |
Why your Sendle tracking is not updating
- Just booked. Before the partner collects it, there are no movement scans yet.
- Handoff to the partner. Tracking can pause as the parcel enters the partner’s network.
- Partner-side gaps. Scans follow the delivery carrier’s pattern, so quiet stretches are normal.
- Weekend. Most partners deliver on business days, so tracking pauses over the weekend.
If it’s stuck, see package stuck in transit. If the number won’t load, here’s the fix: tracking number not working.
Sendle customer service
Sendle is online-first: get help through the Sendle Help Centre at support.sendle.com or by contacting Sendle support with your S tracking number. For a marketplace order, the sender usually needs to raise a lost or damaged claim, since they booked the shipment.
Frequently asked questions
Enter your Sendle tracking number on sendle.com, where it often names the partner carrier, or paste it into Package Tracker, which detects the carrier automatically and follows the partner’s delivery leg too.
It’s 6 to 8 characters and always starts with the letter S. You’ll usually find it in the subject line of the sender’s shipping confirmation email.
Sendle books partner carriers. In Australia it’s usually CouriersPlease or Aramex, in the US it’s usually USPS, and in Canada it’s usually Canada Post or a local partner.
Because Sendle resells other carriers’ networks. Once the partner collects your parcel, the tracking reflects their scans, so you may see CouriersPlease, Aramex or USPS statuses.
Sendle is a carbon-neutral parcel booking platform for small businesses, founded in 2014. It doesn’t run its own fleet; it books major carriers to deliver at competitive rates in Australia, the US, and Canada.
It depends on the partner carrier and route. Metro-to-metro is usually a couple of business days, interstate a few days, and regional longer. Sendle shows an estimate when you track.
Common reasons are a parcel booked but not yet collected, a pause as it enters the partner’s network, normal partner-side scan gaps, or a weekend. A quiet day or two is normal.
In the sender’s shipping confirmation email, often in the subject line. If it’s a marketplace order, the seller who booked the shipment has the S number.
The partner carrier handles it, so a missed parcel often goes to their pickup point, such as a CouriersPlease POPStation locker or an Aramex Parcel Connect point. Your tracking names the partner and location.
Yes. Ask the sender for the S tracking number, then enter it on sendle.com or in Package Tracker to follow it, including the partner carrier’s delivery.
Sendle is online-first, so use the Help Centre at support.sendle.com with your S tracking number. For lost or damaged marketplace orders, the sender usually needs to raise the claim.
Yes. Add the S number to Package Tracker and follow your Sendle parcel, including the partner carrier, alongside everything else, across 1,700+ carriers in one app.
Track your Sendle delivery in one app
Save your Sendle number, get delivery alerts, and keep every parcel organized in one iPhone app.
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