You ordered new Ray-Bans and now you’re refreshing the order page, waiting for a tracking number that hasn’t shown up. Sunglasses are an easy thing to be impatient about. The good news: Ray-Ban orders are simple to follow once you know where to look. Here’s how to track your Ray-Ban order, which carrier has it, and how to watch it in one app.
Track your Ray-Ban order in one app
Add your Ray-Ban tracking number once and follow every update alongside UPS, FedEx, USPS, DHL and 1,700+ carriers.
How to track your Ray-Ban order
- Open the Ray-Ban order tracking page or tap “Track Orders” at the bottom of ray-ban.com.
- Find the tracking number in your shipping confirmation email, then enter it once in Package Tracker, which detects the carrier automatically.
- Follow live updates and get an alert when your sunglasses are out for delivery.
For the full journey across any carrier, see how to track any package.
Where to find your Ray-Ban tracking number
Ray-Ban emails a shipping confirmation with your tracking number once your order leaves the warehouse, usually within 1 to 3 business days. You can also find it under your account’s order history, or on the Track Orders page. If there’s no number yet, your order is likely still being prepared.
Which carriers does Ray-Ban use?
Ray-Ban (part of EssilorLuxottica) ships through major couriers rather than delivering itself. In the US and globally that usually means:
- UPS — common for standard and express Ray-Ban orders.
- FedEx — used for many shipments, including faster options.
- DHL — often used for international deliveries.
How long does Ray-Ban take to deliver?
Orders ship within a 1 to 3 business day processing window. According to Ray-Ban’s official shipping information:
Standard delivery
Usually about 3 to 5 business days after dispatch. Times vary by destination, and customs can add a few days on international orders.
Express delivery
Usually 1 to 3 business days, depending on where you live.
Stop refreshing the Ray-Ban order page
Package Tracker re-checks your Ray-Ban order automatically and alerts you on every update, next to all your other deliveries.
Why your Ray-Ban tracking is not updating
- Just shipped. A new tracking number can take a few hours to a day before the carrier’s first scan.
- Carrier handoff. International orders can pause between carriers or in customs.
- Missed scans. Parcels aren’t scanned at every step, so brief quiet stretches are normal.
If it hasn’t moved in a while, see package stuck in transit. If the number won’t load, here’s the fix: tracking number not working.
What to do if your Ray-Ban order is late or missing
If it says delivered but it’s not here
Check around your door and with neighbors, then wait a few hours, as carriers sometimes scan a parcel as delivered slightly early.
If your order is overdue
Check the latest scan first, then contact Ray-Ban customer care at 1-866-4RAYBAN (1-866-472-9226) with your order and tracking numbers ready.
Key takeaways
- Ray-Ban ships via UPS, FedEx or DHL rather than delivering itself.
- Orders ship in 1–3 days; standard delivery is about 3–5 days.
- Find your number in the shipping email or the Track Orders page.
- Track it alongside all your parcels in one app.
Frequently asked questions
Use the Track Orders link at the bottom of ray-ban.com, or enter your tracking number from the shipping confirmation email into Package Tracker, which detects the carrier automatically and shows live updates.
Ray-Ban ships through major couriers, most often UPS and FedEx in the US, and DHL on many international orders.
Orders usually ship within 1 to 3 business days, then take about 3 to 5 business days for standard delivery and 1 to 3 for express, depending on your location.
It’s in your shipping confirmation email and under your order history on ray-ban.com. If you don’t see one yet, the order is likely still being prepared.
Usually because the order just shipped and hasn’t been scanned yet, or because of a carrier handoff or customs on an international order. Short quiet stretches are normal.
Contact Ray-Ban customer care at 1-866-4RAYBAN (1-866-472-9226) with your order and tracking numbers. Check the latest scan first, as most delays resolve on their own.
Yes. Add the tracking number to Package Tracker and follow your Ray-Ban order alongside everything else in one app, with alerts on every update.
Yes. Ray-Ban ships to many countries, usually via UPS, FedEx, or DHL. International orders can take a little longer and may pass through customs.
Yes. Use the tracking number from your shipping email on the carrier's site or in Package Tracker. You don't need to sign in to follow a parcel.
Multi-item orders are sometimes split across shipments, each with its own tracking number. Check your account for every number so you can follow them all.
Follow your Ray-Ban delivery in one app
Save your tracking number, get delivery alerts, and keep all your orders organized in one iPhone app.
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